1. BOOKING YOUR STAYBooking enquiries can be made by telephone, fax or email. Advance bookings can only be secured by the payment of a non-refundable deposit, the amount of which depends on the length of your stay, as follows: £20 per person for stays of 1 to 2 nights; £40 per person for stays of 3 or 4 nights; £60 per person for stays of 5 or 6 nights and 33% of total booking cost for stays of 7+ nights. All deposits paid will be deducted from the final bill.
2. PAYMENT METHODSWe accept all major credit and debit cards, cash and personal cheques. Cheques are only accepted by prior arrangement and must be received at least seven banking days before arrival. Personal cheques should be made payable to - Bahamas Hotel. Payments made by credit card will attract a handling fee of 2.5% of total cost of booking. No charge is made for payments made by debit card, e.g. switch or solo. Please note that we do not accept charge cards, e.g. American Express or Diners Club. All payments for accommodation must be paid either before arrival (if paying by cheque) or on arrival (for all other payment methods). It is agreed by the signatory that any outstanding accounts, following departure, may be deducted by the hotel management using the signatorys’ credit or debit card details.
3. CANCELLATION OR CURTAILMENT OF BOOKINGThe hotel management reserves the right to make the following cancellation charges: More than 2 months notice - loss of deposit; between 1 and 2 months notice - 50% of total cost; less than 1 months notice - 66% of total cost; less than 7 days notice or no show - 100% of total cost. Late arrival or early departure - 100% of the period unused. Should the hotel management be able to re-let cancelled accommodation, the above cancellation charges will be waived, with the exception of the deposit. We strongly recommend that you arrange holiday insurance in order to cover unforeseen circumstances. In particular, that you are covered for cancellation or curtailment of your booking. As a small hotel and business, we cannot underwrite any loss from bookings made from guests who decide, for whatever reasons, not to arrange holiday insurance.
4. ARRIVAL AND DEPARTURERooms will be made available from 2pm on your day of arrival and held until 6pm. If you are likely to arrive later than 6pm then please advise the hotel management accordingly. On day of departure, we request that room(s) are vacated by 10am.
5. LIABILITYThe hotel management will not accept responsibility for the loss or damage to the property of guests unless the property is placed with the hotel management for safe keeping. Each room has a free, off road, car parking space. The management does not accept responsibility for the loss or damage to vehicles in the car park, or property contained therein. Guests are reminded not to leave any valuables or other items in their vehicle. Sensible precautions will help to maintain our incident free record.
6. SMOKINGIn line with English law, the Bahamas Hotel operates a strict NO SMOKING policy within all areas of the building. Smoking is allowed on the front patio only. Due to the punitive penalties that may be levied against the hotel for flouting of this law, any guest(s) who do smoke within the building will be requested to vacate their room(s) immediately, with no refund.
7. ALCOHOLThe Bahamas Hotel has a fully licensed bar for use by guests. Guests are prohibited from consuming alcohol on the premises that was not purchased from the hotel bar, without prior consent of the management. Management reserve the right to charge the following “corkage” fees to guests who wish to consume alcohol purchased from off the premises: Wine - £8 per bottle/box; Beer - £2 per bottle/can; Spirits - £10 per bottle; Champagne/Cava - £15 per bottle. Fees will be added to the guest account, for payment prior to departure.
8. UNSOCIABLE BEHAVIOURIn the event of unsociable behaviour by a guest or group of guests that causes unacceptable noise or disturbance to other guests, resulting in complaints, cancellation or curtailment by other guests; the offender(s) will be asked to leave without refund and the head of the party of the offending guest(s) agrees to pay any costs resulting from the said behaviour.
9. DAMAGEThe costs of any damage caused to the hotel, its fabric, decoration, fixtures, fittings, furniture or equipment by a guest or group of guests shall be fully re-imbursed by the guest(s) in question prior to departure. The management reserve the right to estimate the costs of any such damage. Any monies paid by the guest(s) in excess of the actual costs of replacement/reinstatement will be refunded.
10. UNREGISTERED GUESTSAll guests are required to register on arrival at the hotel. Registered guests are prohibited from allowing non-registered guests from staying in their rooms beyond 10pm, without prior consent of the management. Management reserve the right to charge a fee of £20 per non-registered guest accommodated in the hotel for any period of time beyond 10pm. Such fees will be added to the relevant registered guest account, for payment prior to departure.
11. PETSWith the exception of registered guide dogs, we do not cater for people with pets.